Mobility devices must be secured every time when used upon a VTA bus. VTA also recommends, but does not require, the use of lap belts and shoulder harnesses.
Bus operators are responsible for...
Bus operators will assist passengers with disabilities and seniors:
Service animals and service-animals-in-training may ride on VTA buses and light rail trains. Service animals are specially trained animals that assist persons with disabilities. The customer’s...
A personal care attendant is someone who accompanies a passenger with a disability to provide assistance with the trip or with tasks needed at the trip’s destination.
Attendants with passengers...
VTA is using innovation to minimize impact to small businesses. VTA and BART chose the single-bore tunnel construction methodology to reduce street-level impacts to the extent feasible that...
Our printed and online schedules only list major timepoints for reference, but trains will stop at all stations when a customer onboard requests the stop or someone is waiting to board.
You can use...
Based on our project team’s advanced engineering efforts to determine schedule and cost, VTA anticipates:
VTA received Board approval of its California Environmental Quality Act document (Subsequent Environmental Impact Report) in April 2018. The Federal Transit Administration (FTA) issued a Record of...
Approximately five of the six mile Phase II Project will be in a subway tunnel, starting just east of US-101 and Las Plumas Avenue and ending just north of I-880 and Newhall Street. The 28th Street...
The projected 2035 daily ridership for Phase II is approximately 54,600. This projection is based on a 2012 travel demand model that includes Association of Bay Area Governments 2009 land-use data...
VTA's BART Silicon Valley Phase II Project will be the largest infrastructure project in Santa Clara County. The community will see numerous benefits from it, including
A one seat ride from San...
Yes, we will have ambassadors at the stadium and key light rail transit centers answering questions and helping customers reach their event.
VTA Orange line serves Levi's Stadium, and connects with Caltrain at the Mountain View Station. Please go to www.caltrain.com/events for more information.
Beginning 12/10/25, to add value on your Clipper card, please press the “Add Value to my Clipper Card” button and place your Clipper card on the Clipper reader labeled “Place Card Here.”
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Customers may bring small pets on buses and light rail only in a completely enclosed cage or carrying case that is small enough to fit on the customer’s lap. The animal must not endanger or annoy...
As a safety measure, a VTA bus operator can stop at a location that is closer to your final destination than the regular stop, providing it is along the designated route.
This service is available...
VTA is proud to be part of the "Safe Place" program. As a safety measure, a VTA bus operator will offer a “safe place” to any minor in need, including runaways, the homeless, the abused and/or...
VTA buses and light rail operate on Sunday/Holiday schedule for the following holidays:
We...
At VTA, our goal is to provide customers with a safe, comfortable trip every time they ride our system. Clean vehicles, reliable service, and nice amenities like WiFi on the light rail, are just a few...
VTA has equipped all buses with exterior bike racks that can accommodate up to three bicycles. Rapid 522 buses (the long blue ones) can hold three bikes on the front rack plus two inside the rear...
If a vehicle does not have a FasTrak toll tag, license plate camera images are used to match the vehicle to a valid FasTrak account and charge that account.
If a driver does not have an account, the...
People who do not speak English as their primary language and who have limited ability to read, speak, write, or understand English can be limited English proficient, or “LEP.” These individuals may...
If you believe that you have received discriminatory treatment by the VTA on the basis of your race, color or national origin, you have the right to file a complaint with the VTA Title VI Coordinator. The preferred method is to file your complaint in writing using the Title VI Complaint Form.
