Is seating adequate? Is enough real-time information available? VTA is once again asking light rail riders to weigh in on their transit experience as part of the annual GOAL Customer Satisfaction Survey.
In this short survey (3-5 minutes), riders are asked to weigh in on seven attributes related to their VTA light rail travel, including comfort, reliability, accessibility, and customer service. You can help us bring you better transit service by providing feedback on your experiences and priorities.
2026 VTA Light Rail Customer Satisfaction Survey
This annual survey not only helps VTA track customer satisfaction trends year over year, but also to track results in comparison to other light rail operators throughout the U.S. and Canada.
Responses will be accepted through Sunday, May 10, 2026.